Privacy Policy
Effective Date: April 3, 2025
East Division Construction ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, share, and protect your data when you use our website www.eastdivisionconstruction.com, contact us, or engage with our services.
By using our website or services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
A. Personal Information
We may collect personal data you provide directly, such as:
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Contact Details: Name, address, phone number, email.
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Identity Verification: Documents such as a driver’s license or government-issued ID.
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Billing Info: Credit card details, billing address, or payment history.
B. Non-Personal Information
Collected automatically through cookies, pixels, and tracking tools:
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Device Data: IP address, browser type, device type.
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Website Behavior: Pages visited, time spent, clicks, and referring URLs.
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Cookies & Tracking Technologies: For personalization, performance, and targeted advertising.
2. How We Use Your Information
We use your data for purposes including:
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Service Fulfillment: Project planning, execution, scheduling, and delivery.
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Customer Support & Communication: Responding to inquiries, updates, and feedback.
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Payments: Invoicing and secure payment processing.
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Marketing & Promotions: Sending newsletters, offers, and updates (opt-out available anytime).
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Website Optimization: Improving site performance, content relevance, and user experience.
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Compliance: Meeting regulatory, legal, or contractual obligations.
3. Digital Marketing Practices
A. Email & SMS Marketing
With your consent or based on prior interactions, we may:
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Send project-related updates, service promotions, or newsletters.
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Use SMS for appointment reminders or time-sensitive updates (opt-out at any time).
B. Retargeting & Advertising
We may use cookies, pixels (e.g., Facebook Pixel, Google Ads), and analytics tools to:
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Show relevant ads across websites and platforms you visit.
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Analyze ad performance and customer interest.
You may opt out of targeted advertising via:
C. AI-Powered Personalization
We may use AI tools to personalize offers, recommendations, and marketing messages based on your website interactions, project type, and preferences. These systems do not make automated decisions that significantly affect your legal rights.
4. Information Sharing
We do not sell your personal data.
We may share your information with:
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Service Providers: For hosting, payments, marketing, and analytics (under strict confidentiality).
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Project Partners/Subcontractors: If necessary to complete your requested services.
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Legal & Safety Requirements: When required by law, subpoena, or to enforce our rights.
5. Data Security
We use industry-standard security measures (e.g., SSL encryption, firewalls, access control) to protect your personal data. However, no online system is completely secure. Please protect your login credentials and notify us of any suspicious activity.
6. Your Rights
Depending on your location (e.g., under CCPA, GDPR), you have rights to:
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Access: Get a copy of your personal information.
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Correct: Fix inaccuracies in your personal data.
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Delete: Request we erase your information (unless legally required to retain it).
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Object: Stop marketing or data processing activities.
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Portability: Transfer your data to another provider.
To exercise these rights, please email us at [your support email].
7. Cookies & Tracking
We use cookies for site functionality, analytics, and marketing. You can:
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Manage cookies through your browser settings.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data promptly.
9. Policy Updates
We may update this Privacy Policy to reflect changes in law, technology, or our practices. When we do, we’ll revise the "Effective Date" and post the changes on our site. If changes are significant, we may notify you directly.
10. Contact Us
If you have questions, concerns, or would like to exercise your rights, please contact us:
East Division Construction
(414) 552-9119
Website: www.eastdivisionconstruction.com